Please check:
1.Confirm your USB-C port supports USB 3.0 or higher.
2.Make sure your device supports Ethernet connection through USB-C.
3.Check that the Ethernet cable is connected properly.
4.Confirm the USB-C port works correctly and the adapter indicator light is active.
5.Some systems may require a driver installation.
The actual network speed depends on your complete network setup.Please ensure:Your device supports USB 3.0 or higher .Your Ethernet cable is CAT6 or above . Your router/network equipment supports 2.5Gbps . Your internet bandwidth supports the required speed.
No.This adapter is designed only for Ethernet network connection and does not support device charging.
Yes.The adapter may become warm during continuous data transmission. This is normal operation.The aluminum housing helps with heat dissipation.
If connection issues occur after a macOS update:Restart and reconnect the adapter. Check macOS network settings. Follow Apple's recommended troubleshooting steps if needed.