FAQs

About Aaer Gadget Store Global

Is it an Acer genuine product?

Yes, we are the exclusive authorized design, production and distribution company of Acer. You can learn about the birth story on about us page

How long does shipping take?

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout.

How do I get service under the warranty?

If you encounter an issue with your product, please get in touch with our customer support team with your warranty details and a description of the issue. We will guide you through the process of getting your product serviced.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.

What does the warranty cover for my product?

Our warranty covers any manufacturing defects or malfunctions under normal usage conditions. This includes issues with the hardware components but does not cover damages caused by accidents, misuse, or unauthorized modifications.